As fall comes on and we look around on Sunday mornings and notice that a few folks who were regulars last spring aren’t coming around anymore, it might be time to think about doing some exit interviews. Having someone call those no-shows will hopefully let you know why they quit coming.

Here are three sources of information about exit interviews, including the exit process formerly used by the UU Church of Berkeley in Kensington, Calif. The final document includes formats for exit interviews by letter and by phone:

Church Exit Interviews Measure Programs, Appeal

Doing Exit Interviews

Exit Interview Processes

About the Author

Don Skinner

Don Skinner is editor of InterConnections and a member of the Shawnee Mission UU Church in Lenexa, Kansas.

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